You are welcome to contact us by filling the following form, or visit us at
LUO 3 Technology Inc.
3475 Victory Blvd, 2nd Fl. Suite 2.
Staten Island, NY 10314.
Tel: 866-201-6291, 718-690-9488 (International)
1) No electronic parts will be accepted for return or credit.
2) Only intact non-electronic parts are returnable for up to 1 month from the date of purchase.
3) Restock fee applied for all return. (30% for new machines and parts, 20% for refurbished machines)
4) Defective parts will be subject to replacement only, no credit.